Courses

The goal of these 16 hour/credits (two 8 hours days) course is to equip criminal justice professionals responsible for conducting background investigations with the information needed to identify those who meet the minimum qualifications required for entry level personnel.

At the end of this course, the student will be able to achieve the following objectives in accordance with information received during the training, when conducting an applicant’s background investigation- conduct background-related interviews using questions and in a manner in which will elicit accurate information from and about a person applying for criminal justice positions in order to verify the applicant’s Personal History Form, recognize and comply with various laws and procedures related to employment background investigations (including NC Administrative Code, ADA, and confidentiality requirements), identify and appropriately use sources of information to verify or develop information regarding applicants, discuss the psychological dimension relating to the background investigation(battery, red flags, psychological suitability), discuss the ramifications to an agency as a result of an improper background investigation, and demonstrate the ability to present accurate and complete information gathered during the investigation.

Offered in Person

Drug investigators are faced with a challenging and dynamic assignment of proactively targeting individuals involved in the illicit manufacture, distribution, and/or possession of narcotics. Oftentimes, investigators are assigned to a drug unit and receive limited training. This can inadvertently lead to critical errors in various aspects of narcotic-related investigations. This five-day training course will properly prepare officers with the tools they need to successfully conduct a narcotic investigation. Officers will receive in-depth training on common street drug identification, paraphernalia, cutting agents, current prices, search warrant preparation, reversal and buy bust operations, and terminology.

Offered In person

This course is designed to equip law enforcement leaders with the knowledge, skills, and practical tools necessary to intentionally build, sustain, and restore team morale in high-stress, high-accountability environments.

To provide information on challenges related to change management in law enforcement organizations and provide techniques for leading and promoting change within those organizations. Topics include: eight reasons law enforcement agencies change, the three types of organizational change, characteristics of effective managers of change, conditions that must be in place in order for an agency to be change-ready, six steps of change management, five steps involved in implementing change, six things key stakeholders will want and need to know about a potential change program, six reasons people resist change, four stages of The Change Curve, and more.

Offered online

Introduces the concepts of Coaching, Mentoring, and Team Building and discusses the ideas associated with the development of team members and why this is important in law enforcement organizations. Explains the steps involved in developing team cohesiveness and team effectiveness. Identifies the ten (10) ways to strengthen team relationships. Describes the ten (10) tips for fostering team success. Explains barriers to effective team functioning.

Offered online

This course equips law enforcement supervisors and leaders with the skills, mindset, and structured approach needed to coach and rehabilitate problem officers effectively.

Total Course Hours: 16
Class Type:  Online
Date: July 13, 2026 - July 26, 2026

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Not offered in-person

This course is designed to equip law enforcement supervisors with advanced communication and conflict management skills necessary to lead effectively, maintain team cohesion, enhance community trust, and resolve internal and external conflicts.

Offered online

This course provides patrol officers and supervisors with practical strategies for building strong community relationships during routine patrol operations. Participants will learn how to identify engagement opportunities, use effective communication, and apply problem-solving techniques to address neighborhood concerns. The course focuses on visibility, approachability, and proactive interaction as key components of modern policing. Through real-world examples and scenario-based activities, officers will develop skills that enhance trust, reduce tensions, and improve collaboration with the communities they serve.

This course is designed to develop law enforcement professionals who can effectively partner with communities to identify, analyze, and address the underlying causes of crime, disorder, and quality-of-life concerns.

This course provides law enforcement supervisors with practical skills for conducting effective performance reviews and counseling sessions. Participants will learn how to address performance issues, reinforce positive behaviors, and guide officer development through structured, constructive conversations. The course emphasizes counseling as a key supervisory tool for promoting growth, maintaining accountability, and strengthening team performance.

Conflict Resolution for First Line Supervisors is a practical skills-based course that prepares law enforcement supervisors to recognize, address, and resolve workplace conflict in ways that protect morale, productivity, and safety. The course emphasizes that conflict is inevitable but manageable, and that effective resolution is a core supervisory competency.

This course is designed for law enforcement supervisors, command staff, and emerging leaders who must navigate the complex responsibilities of employee grievances, corrective action, and discipline within a legally defensible framework. This course provides officers with practical tools to manage personnel issues professionally, consistently, and in alignment with agency policy, state law, and best practices in public-sector labor management.

This 16 hour/credit course discusses ethical behavior and leadership skills that are essential to policing in a democratic society. Coupled with ethical behavior, effective leadership ability places the police officer in the position of a powerful force to secure and maintain public safety and order. This course focuses on developing those leadership traits that incorporate the practice of doing the right thing, in the right way, for the right reasons.

An examination of ethical, character-driven law enforcement agencies with a focus on agency culture, core-ideology, decision-making, and agency alignment. Topics include: defining agency culture, the role of the agency head in managing the culture of an agency, the three components of agency core ideology, the power of vision, mission, and core values, the ten step process for clarifying, communicating, and implementing an agency mission and core values, the meaning of agency alignment, and more.

This course provides law enforcement personnel with foundational principles of ethical decision-making and professional accountability. Participants will examine common ethical challenges, review standards of conduct, and learn strategies for maintaining integrity in high-pressure situations. The course emphasizes transparency, responsibility, and the role of ethical leadership in building public trust and strengthening organizational culture.

To provide information to participants on future trends in law enforcement leadership that will better position their agencies to remain viable in their communities and help to address many of the issues facing the profession. Topics include: six current external challenges and opportunities facing law enforcement agencies today, six internal challenges and opportunities facing law enforcement executives, the differences between executive leadership and traditional leadership, the importance of executive leadership, especially during challenging times, ten most important qualities of an executive leader, and more.

This course prepares law enforcement supervisors to plan, coordinate, and lead operations at major events, ensuring public safety, officer accountability, and community trust.

This course will provide Field Training Officers with a perspective and understanding of the various roles they must fulfill and the basic requirements of their position in the program. The student will be introduced to various field training programs, emphasizing the San Jose and the Police Training Officer Models. Topics include program history, elements of the program standards and the San Jose Model's influence on the contemporary Police Training Officer Program.

This 40 hour/credit course will teach the experienced officer the basic concepts of management and employee relations by providing the knowledge and skills required to effectively supervise personnel within a law enforcement agency or detention facility. Topics covered include- Introduction and Assessments, Leadership Essentials, Effective Supervision, Effective Communications, Conflict Resolution, Working with Problem Employees, and Legal Issues for First Line Supervisors.

This is a comprehensive course that equips front-line law enforcement leaders with the knowledge and tools to promote total wellness among their teams amid the unique stressors of policing. Supervisors learn to model resilience, recognize distress early, and integrate wellness into daily squad management as a core leadership responsibility.

This course equips law enforcement leaders with practical tools for supervising and motivating a multi-generational workforce. Participants explore the characteristics, communication styles, and workplace expectations of Baby Boomers, Generation X, Millennials, and Generation Z. The course focuses on improving communication, reducing conflict, and strengthening team performance by leveraging generational strengths.

This course provides law enforcement supervisors and investigators with essential skills for managing citizen complaints, internal investigations, and employee misconduct cases. Participants will learn proper intake procedures, documentation standards, interview techniques, and best practices for conducting fair, thorough, and legally defensible investigations. The course emphasizes transparency, professionalism, procedural justice, and compliance with agency policy and state law. Designed for supervisors, command staff, and Internal Affairs personnel, this training strengthens accountability and promotes public trust.

This course provides law enforcement supervisors and investigators with essential skills for managing citizen complaints, internal investigations, and employee misconduct cases.

This 16-hour/credit course in Leadership Essentials takes participants through two highly experiential days of learning. Over the course of the two days, participants are guided through a series of thought-provoking lectures, exercises, video case studies, and practicums. Fast-paced and highly- experiential, the course is uniquely designed to equip managers with the practices and competencies necessary to lead successfully at the personal, interpersonal, team, and organizational levels. It provides a strong developmental foundation for both new and seasoned leaders.

An examination of leadership in the context of the front-line leader. Emphasis on the role of every officer as a leader with discussions on the traits, virtues, and principles of leadership. A brief discussion on Servant Leadership follows with a closing discussion on the opportunities and obstacles to leadership development in agencies.

This 8 hour course is designed to enlighten patrol officers on the leadership role they play within their organization and to provide information on the importance of developing leadership skills as a law enforcement officer that will aid in the performance of their duties and enhance their law enforcement careers.

This course is designed to provide police supervisors and emerging leaders with evidence-based knowledge, skills, and practical competencies to lead effectively during critical incidents and crises. This course synthesizes scholarly research on high-reliability organizations (HROs), federal law enforcement guidance, and case studies of actual incidents (successes and failures) to develop participants' ability to make time-critical decisions, establish clear command and control, communicate transparently, manage stress, support affected personnel, and conduct after-action reviews to drive organizational learning and resilience.

This course will provide the participant with best practices and realistic strategies to boost employee morale, attract better applicants, and retain employees with minimal financial costs to the organization. The course is designed to be highly interactive, and participants are expected to engage in all course activities and group breakout sessions. Unlike traditional police training, the participant will be at the center of the discussion not the material or the instructor.

To provide information on challenges related to change management in law enforcement organizations and provide techniques for leading and promoting change within those organizations. Topics include: eight reasons law enforcement agencies change, the three types of organizational change, characteristics of effective managers of change, conditions that must be in place in order for an agency to be change-ready, six steps of change management, five steps involved in implementing change, six things key stakeholders will want and need to know about a potential change program, six reasons people resist change, four stages of The Change Curve, and more.

This course will provide newly promoted law enforcement sergeants with essential leadership skills, decision-making frameworks, and team management strategies to enhance supervision and performance within their units.

To provide the student with the knowledge necessary to supervise law enforcement officers within an agency. Topics include eight ideas for defining your role as a supervisor, the four primary styles of supervision, the four roles of a supervisor, the pros and cons of micromanagement, issues surrounding the act of motivating employees, and ways to increase morale among your employees.

This course introduces law enforcement personnel to the core principles of procedural justice and their impact on public trust. Participants will learn practical strategies for applying fairness, transparency, respect, and neutrality in daily interactions. Through brief case examples and scenario-based learning, officers will develop skills that strengthen community relationships, improve legitimacy, and enhance overall policing effectiveness.

This course is designed to empower law enforcement officers to deepen their understanding of how race, ethnicity, personal experiences, and community histories shape interactions in the field. Grounded in respect and professionalism, the training affirms that all people form pre-judgments and that skilled officers can turn this awareness into a powerful tool for stronger, safer, and more effective policing. Through practical, evidence-based strategies, officers learn how to navigate complex situations with confidence, communicate with clarity and empathy, and build trust even in challenging environments. By recognizing the role of larger systemic factors, officers are equipped not with blame, but with insight enabling them to be leaders of fairness, protectors of community dignity, and agents of positive change within their departments and the communities they proudly serve.

This course provides participants with effective techniques for completing clear, accurate, and professional law enforcement reports. Topics include proper documentation, organization, clarity, grammar, and report writing practices that support investigations and legal proceedings.

As a servant leader, you're a "servant first" - you focus on the needs of others, especially team members, before you consider your own. You acknowledge other people's perspectives, give them the support they need to meet their work and personal goals, involve them in decisions where appropriate, and build a sense of community within your team. This leads to higher engagement, more trust, and stronger relationships with team members and other stakeholders. This workshop focuses on developing your "servant leadership" skills and understanding the role servant leaders can play in accomplishing the purposes of the organization.

This course equips law enforcement supervisors with the strategic thinking, planning discipline, and leadership judgment required to translate mission, values, and operational realities into defensible, ethical, and executable unit-level strategies.

This course provides law enforcement supervisors with the knowledge and practical skills needed to lead community-policing efforts within their agencies effectively. Participants will learn how to guide officers in building trust, solving community problems, and forming sustainable partnerships with residents and local organizations. The course emphasizes supervisory leadership, accountability, communication, and strategies for reinforcing community-focused policing behaviors. Through case studies, discussion, and scenario-based exercises, supervisors will develop the tools to assess community needs, support officer performance, and strengthen public trust while promoting transparency and professionalism.

This course provides law enforcement supervisors with the skills needed to write clear, concise, and legally defensible reports and internal memos. Participants will learn how to organize information, document supervisory actions, communicate expectations, and prepare written correspondence that meets professional and administrative standards. The course emphasizes accuracy, objectivity, clarity, and proper formatting for supervisory-level writing. Through practical examples and guided exercises, supervisors will strengthen their ability to produce adequate documentation that supports investigations, personnel management, and agency operations.

This course is designed to prepare law enforcement supervisors to exercise authority in ways that build legitimacy, fairness, trust, and compliance by consistently applying procedural justice principles in supervision, discipline, accountability, communication, and decision-making.